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Bringing humanity to
an industry that
sorely needs it.

Our goal is to bring the human element and transparency to an industry that lacks both

Humanity

At Preferred Payments, our goal is to bring the human element to everything we do, every contact we make with our customers. Our mission is to be transparent, honest and personal in all of our interactions.

Leadership

Preferred Payments has been a leader in the credit card processing industry for 10 years, providing our customers with competitive rates, unparalleled customer service, and industry-leading technology to help them grow.

Transparency

Preferred Payments isn’t your ordinary payment technology company. Our goal has always been to move away from complex pricing, constricting contracts and misleading tactics. We believe in simple pricing and long lasting relationships.

We’re all about
Customer Service

We offer excellent services

Preferred Payments gives individualized service

Each client receives a dedicated account representative for the life of your account

We believe in educating our clients on credit card processing and industry updates

We do not believe in international call centers or hold times

We guarantee a personable experience for the life of your account

We provide multiple channels of communication including US based phone support, chat, email, online tickets, and US based 24/7 backup support

Personalized Customer Service

Our commitment is to provide a customized service that fits the need of your business while providing assistance for the life of your account. Whether you are a new business or have been around for years, we want to help you find a solution that is specific to your needs.

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